Able to make magic with each message — or die %!@$!in’ making an attempt?
Heck yeah, you’re!
Should you’ve ever stared at a clean display screen considering “Uh, the place do I even begin?” — don’t fear, we’ve been there, too. We really held onto the “uhhhhh” for approach too lengthy.
Manychat’s AI might be like all of a sudden having a crew of copywriters, stream builders, and thoughts readers at your disposal. That may be a bit overwhelming — however don’t fear, like every crew of assistants, they work finest whenever you threaten them mercilessly.
Oops, I imply “ask them the fitting approach.”
One fast however essential be aware to get out of the way in which: When prompting AI in Manychat, you possibly can solely affect what it is aware of and says. That’s what we’re serving to with right here. You possibly can’t inform it to take actions like “add a tag,” “wait 15 seconds,” or “observe up after 30 seconds.” These directions dwell outdoors the AI’s lane — you’ll must set these up manually within the Move Builder.
Now, whether or not you’re constructing a chatbot from scratch or simply need assistance punching up your copy, right here’s your full information to getting probably the most out of AI prompting in every of our instruments — plus some examples to make issues click on. (As at all times, for tremendous detailed step-by-step directions of the particular buttons to click on, you possibly can hit up our handy-dandy Assist Middle.)
1. Move Builder Assistant
“Hey AI, are you able to simply construct this automation stream for me like a magician?”— Sure. Sure, it may possibly. Alakazam!
What it does:
Generates full automation flows based mostly in your targets and viewers.
The best way to immediate it:
We’ve made this one into an easy-to-follow questionnaire. So principally, observe that. Simply bear in mind: when prompting AI, you should be clear and particular to get it to offer the finest outcomes. Whenever you’re requested in that tutorial to explain your small business, for example, begin with detailed directions that define precisely who you’re, who you promote to, and what it’s essential do. Whenever you outline your aim within the subsequent query, concentrate on outcomes like “ship a hyperlink” or “develop my e-mail listing with a free e-book.”
Nice immediate examples:
- “I run a magnificence model on Instagram for college-aged ladies and wish to automate DMs to supply product suggestions and gather emails for a free pattern.”
- “Construct me a chatbot that warmly welcomes new followers to my plant retailer, asks what they’re searching for, after which extends a reduction in the event that they subscribe to my SMS listing.”
Greatest practices:
- Be particular about your targets (gather leads? suggest merchandise? qualify customers?)
- Point out your small business sort and viewers (B2B SaaS vs. life-style influencer is an enormous distinction)
- Make clear tone (informal, skilled, Gen Z slang, and so on.)
2. Textual content Improver
That is for when your chatbot sounds prefer it wants a cup of espresso. Or a pot of espresso.
What it does:
Takes your current message and polishes it — suppose… Grammarly, however sassier and extra brand-aware. 💅
The best way to immediate it:
Merely paste no matter you’ve written and inform it the way you need it to sound. It’s that super-duper easy. In case you have a selected tone-based aim (like “sound extra empathetic”), point out that. Simply do not forget that being particular about your viewers helps too! Utilizing examples can dramatically enhance output high quality! Present the AI what success seems to be like relatively than simply describing it.
Nice immediate examples:
- “Please make this extra partaking and upbeat, as an alternative of boring: ‘Howdy, how can I aid you at present?’”
- “Shorten and make clear this message for cellular customers: ‘We’re at present experiencing a excessive quantity of inquiries. Please be affected person when you watch for a human to assist!’”
Greatest practices:
- Add a be aware about tone: “Make it Gen Z,” “Make it sound like a luxurious model,” and so on.
- Inform it what to not change (e.g., “Don’t change the CTA wording.”)
- Extremely suggest asking for a number of variations if you wish to choose from a listing.
3. AI Step
Highly effective. The Swiss Military knife inside your automation stream.
What it does:
Provides a dynamic AI-powered reply anyplace in your automation stream — like dwell product recommendations or good replies to buyer questions.
The best way to immediate it:
The AI Step is sort of a good improv actor inside your stream: it wants correct stage course. The important thing right here is writing prompts describing the scenario and your splendid end result. Begin by imagining the person’s intent: What may they sort or say in their very own phrases? Then inform the AI reply, what tone to make use of, and what motion to take subsequent. (We suggest telling it about different concerns like size and format).
For complicated duties, encourage step-by-step reasoning by explicitly telling the AI to work by the issue step-by-step. Specifying your size necessities (say, 50 phrases or much less) additionally helps preserve it from being long-winded. Offering the context about why you want the data you’re getting additionally permits the AI to alter its response to your precise wants relatively than addressing generic use instances that don’t do what you need.
Immediate Construction Ideas:
- Set the context: “When a person says…”
- Outline the aim: “…reply with a suggestion, then ask for a choice.”
- Add tone and model voice: “Pleasant, informal, possibly throw in an occasional emoji.”
Examples:
- If somebody says, ‘I would like a last-minute present,’ recommend three widespread gadgets that ship shortly, then ask if it’s for a selected event. Hold the tone useful and heat.”
- When a person mentions ‘planning a visit to Italy,’ reply with journey ideas and hyperlink to our Europe packing listing. Sound like a savvy pal who’s been there.
- If a person asks, ‘Is that this software good for Instagram advertising and marketing?’ clarify key advantages in a single paragraph and supply to indicate a case research.”
Greatest practices:
- Use if-then logic: “If a person mentions X, reply with Y and ask Z”
- Hold your prompts pure and human-sounding. This isn’t code; it’s a dialog, child!
- Consider it like giving the AI a task in a scene: describe the second, the temper, and the mission. Then let it run with it.
4. Intention Recognition
Understands what your viewers means, not simply what they sort.
What it does:
Determine the intent behind messages — so your bot can reply like a human would.
The best way to immediate it:
You’re not prompting this software per se, however you must practice it by feeding it examples of real-world person messages.
When configuring Intention Recognition, it’s vital to outline clear, particular intents that the AI can perceive. Write the intention to acknowledge: a superb system is a USER + verb + ABOUT + ITEM (e.g., person ASKS in regards to the DELIVERY).
Examples of intents:
- “Do you supply free delivery?” → Transport query
- “When are you open?” → Retailer hours query
- “What are your return insurance policies?” → Return coverage query
Keep away from That Overlap: Assign every intention to a singular subject or query. This readability prevents mix-ups and ensures your AI at all times replies the way you need.
Distinct Definitions: To keep away from triggering a number of responses for comparable questions, outline every key phrase clearly.
Slim Focus for Elevated Accuracy: The extra particular your intention, the upper the accuracy. For instance, differentiate between “Retailer hours in New York” and “Retailer hours in Los Angeles” when you have a number of places.
Evolve with Your Viewers: As your viewers grows and modifications, so ought to your intention prompts. Keep up-to-date with language tendencies (simply in case these meddling children made up some new slang) and your buyer preferences.
Bonus: Common AI Prompting Ideas
- You wish to be a director. Don’t simply say what you need; say the way you need it to be stated. “Write in a playful tone utilizing a couple of emojis” will get a really totally different response than “preserve it company and concise.” This usually makes all of the distinction in how folks reply.
- Take a look at like a scientist. Strive totally different variations of the identical immediate and evaluate outputs. Save your finest ones!
- Loop in your model voice. Embody snippets of your type information in prompts: “Our model makes use of quick, snappy sentences, emoji sparingly, and calls folks ‘besties’.” (Don’t know what your model voice is? Ask ChatGPT to investigate the voice and tone of your favourite little bit of content material you’ve made, and that can get you shut.)
- Hold mild in your toes. AI can construct the bones, however the magic comes from refining, sprucing, and re-testing flows with actual customers.
- Non-obligatory (but in addition… in all probability not non-obligatory): Spotlight that you simply’re utilizing AI by telling people to ask any query of your AI bot. You’ll look higher in the event you’re offering a useful service to your followers and never making an attempt to dupe them.
In the end, the extra you immediate, the extra helpful (and magical) your AI outputs will likely be. Yippee!
Whether or not you’re trying to develop your viewers, automate gross sales, or simply cease looking at that annoying blinking cursor, our AI is constructed that will help you. Simply don’t neglect: the very best AI isn’t a alternative for you. I
It’s a mirrored image of your technique, creativity, and vibe. Now get on the market and cease doing the drudgery. We obtained you.
Begin exploring Manychat AI right here.
