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Home»Email Marketing»Why you’re leaving individuals out (and tips on how to simply repair it…
Email Marketing

Why you’re leaving individuals out (and tips on how to simply repair it…

By July 23, 2025009 Mins Read
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Why you’re leaving individuals out (and tips on how to simply repair it…
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), assistive tech can get confused. The answer? Use semantic HTML for lists, and add styling later. Trendy builders mean you can customise bullets the best way you want, however they continue to be coded (which means, optimized for display screen readers).

3. Punctuation isn’t elective

It might look like a small factor, however punctuation in checklist gadgets and even in microcopy issues, particularly for individuals with dyslexia. It helps information the attention and creates clear stops and breaks. Many emails skip it to look cleaner, however that small omission could make studying more durable for many who already battle.

4. Clear labels, not simply shade

By no means use shade alone to convey data. Ask your self whether or not it will work with out shade.

Marie Difolco

Marie Difolco,

ops supervisor, writer and advocate for shade blindness, head of selling at ColourBlind Consciousness.

Utilizing shade to point out suggestions, like inexperienced for “appropriate” or pink for “error,” is completely wonderful, nevertheless it shouldn’t be the one technique to convey which means. Be sure you add a label like “Right” or “Incorrect.” Or embrace descriptive textual content like “inexperienced,” “pink,” or “brown” to specify merchandise colours.ʼ

Let me share two examples right here:

E mail not optimized for color-blind recipients:

This e mail reveals final week’s match outcomes — profitable groups are marked in inexperienced, and those who misplaced are marked in pink.

Original email that shows last week’s match results This example shows how the email looks to someone who can’t see red or green This example shows how the email looks to someone who can’t see any colors
Authentic e mail. This can be a actual e mail, however we’ve modified the names, the game (it’s not really soccer), and omitted the supply to keep away from inflicting hurt. That is how the e-mail seems to be to somebody who can’t see pink or inexperienced. I consider it’s practically unimaginable for them to inform which workforce misplaced. That is how the e-mail seems to be to somebody who can’t see any colours. And once more, it’s nearly unimaginable to inform which workforce misplaced.

 

E mail optimized for color-blind recipients:

(Supply: E mail from HubSpot)

That is an interactive quiz the place suggestions is given not solely with colours but in addition with labels indicating whether or not the reply is appropriate or not.

This small adjustment makes your emails simpler to grasp for people who find themselves shade blind and ensures display screen readers can interpret them precisely. It’s not a constraint, it’s readability, and it advantages everybody.

5. Gamification and interactivity — a piece in progress

E mail video games, sliders, quizzes — we love them. Making them visually accessible could be very doable. Simply:

  • keep away from counting on shade alone (inexperienced = appropriate, pink = improper);
  • use clear labels like “Right!” or “Strive once more”;
  • keep away from fast-moving parts that may’t be paused.

Nevertheless, code-level accessibility remains to be evolving. AMP and kinetic HTML don’t at all times play effectively with display screen readers or keyboard navigation. Consultants like Mark Robbins consider we’re near an answer, and sensible patterns are already rising.

Nonetheless, let’s be actual: Most entrepreneurs don’t use interactive content material usually. Based on the E mail Markup Consortium, 99.89% of all emails are usually not accessible, and most are static. If interactivity is uncommon, blaming accessibility for limiting it simply doesn’t maintain up. 

6. Align textual content with how individuals learn

At all times left-align your copy for left-to-right (LTR) languages, and right-align it for right-to-left (RTL) ones. Keep away from justification and center-alignment. This isn’t only a formatting rule, it respects how individuals naturally learn and improves legibility for everybody.

7. Don’t overload your structure

You don’t should ditch visuals or movement — simply don’t go overboard. Flashy, fast-moving GIFs with 3+ flashes per second (particularly a couple of per display screen) could make emails overwhelming and even dangerous for readers with vestibular issues, ADHD, or epilepsy. Use animation deliberately. One sturdy GIF beats 5 that scream for consideration.

Let’s examine two nearly equivalent variations of the identical e mail: one accessible, one not.

Inaccessible email example _ Comparison Accessible email example _ Comparison
Inaccessible e mail Accessible e mail

 

What modified? Not a lot, only a few considerate tweaks:

  • elevated line spacing from 100% to 150% to enhance readability, particularly for individuals who zoom in or have dyslexia;
  • aligned textual content to the left as a substitute of heart;
  • added punctuation to bullet factors;
  • improved shade distinction of the button (from 2.4 to 4.86, assembly the WCAG minimal of 4.5);
  • switched from ornamental picture bullets to correctly coded HTML bullets.

Similar content material. Similar fashion. Totally different experiences.

Fixing them took me actually 10 minutes. Talking of time…

Fantasy 3: It’s too onerous or time-consuming

Lodging aren’t tough, it simply takes understanding.

Marie Difolco

Marie Difolco,

ops supervisor, writer and advocate for shade blindness, head of selling at ColourBlind Consciousness.

This one sounds truthful at first. You’re on a deadline, juggling 5 duties without delay, and now somebody says you could make your emails accessible too?

However right here’s the reality: Designing accessible emails doesn’t imply doubling your workload. In reality, when you study a number of fundamentals and arrange sensible workflows, it takes barely extra time in any respect.

Let’s break it down with actual numbers and actual instruments.

1. Begin with accessibility in thoughts

The largest problem is ensuring the designer considers accessibility after they’re solely beginning on e mail design.

Ryan Phelan

Attempting to retrofit accessibility on the final minute does really feel overwhelming. However should you plan for it from the beginning, it’s simply a part of the method. Use accessible colours, correct heading construction, and examined layouts from the get-go, and also you’ll save your self time later.

2. Coloration distinction verify — 5 minutes

Use any instrument you want. I take advantage of Accessible Colours, and there are many them. It takes beneath 5 minutes to check your background and textual content shade mixtures. When you discover a palette that works, you possibly can reuse it throughout campaigns.

3. Imagery distinction verify — 5 minutes

Use instruments like Coblis to add your photos and see how they appear to individuals with various kinds of shade blindness — or to somebody who can solely see shades of grey. This helps guarantee your key messages and visuals aren’t getting misplaced.

4. GIF velocity — 10 minutes to check, 5 to repair

Quick, flashing GIFs will be disorienting and even dangerous. Instruments like Photosensitive Epilepsy Evaluation Instrument (PEAT) allow you to verify animation velocity, and instruments like Ezgif gradual issues down in minutes. Or, higher but, simply begin gradual from the start.

5. Alt textual content — beneath 2 minutes per picture

Writing descriptive alt textual content is fast — and important. If you happen to use Stripo, you possibly can generate extremely descriptive alt textual content with AI in beneath a minute. Only a truth: Lacking alt textual content is among the commonest causes accessibility lawsuits occur.

6. Accessible code — depends upon your workflow

If you happen to hand-code your emails, the E mail Markup Consortium has wonderful guides that can assist you write accessible HTML. However should you’re utilizing Stripo, excellent news — our code is accessible by default.

7. Remaining verify — 10 minutes

Need to go the additional mile? Check with instruments like E mail on Acid’s Marketing campaign Precheck, and display screen readers like VoiceOver. The primary time I used a voice-over, it took about an hour to learn to use it. Now it takes about 5 minutes to make use of. 

So, how rather more time does it really require?

For me, constructing a totally accessible e mail takes about half-hour greater than an everyday one, and that quantity retains shrinking. However each minute spent means you’re not leaving individuals behind.

Concepts to make the manufacturing of accessible emails much less time-consuming

  1. Begin designing with accessibility in thoughts: It’s a lot simpler to construct accessibility in from the start than to sort things on the finish. Decide accessible colours, use correct headings, write alt textual content as you go — and also you’ll save your self additional rounds of edits later.
  2. Reuse what works: Construct accessible e mail parts like headers and footers as soon as, then save them as modules and reuse them. These items keep accessible regardless of who provides new content material. All you need to do is replace imagery, copy, and alt textual content.
  3. Doc your selections: Create a easy fashion information along with your model’s accessible colours, font sizes, alt textual content guidelines, alignment preferences, and distinction tips. Share it along with your workforce. When everybody follows the identical playbook, each e mail stays on monitor, regardless of who’s constructing it.

Unsure the place to start? Begin small

You don’t have to make each e mail excellent from day one. Add alt textual content to your photos. Use a stronger shade distinction. Make headings actual headings. One small repair at a time, that’s how accessibility turns into a part of your workflow, not a burden. 

Fast wins for e mail accessibility

Right here’s what you acquire if you keep accessibility in your emails:

  • you meet authorized necessities: Most international locations that mandate accessibility observe WCAG 2.1 or 2.2, so aligning with these requirements retains your model compliant;
  • you do the precise factor: Everybody in your checklist — no matter skill — can learn and work together along with your emails. You’re not leaving anybody behind;
  • you earn loyal prospects: When individuals can clearly perceive and act in your message, they’re extra prone to belief your model and stick round.

Accessibility might sound difficult at first, nevertheless it’s an funding in your viewers’s expertise. In reality, it usually pays off in methods groups don’t count on. Higher efficiency. Fewer dangers. Happier subscribers.

Monetary firms I work with see will increase in all metrics after bettering accessibility. In addition they keep away from lawsuits — and even get suggestions like “Your emails are simple to learn.”

Ryan Phelan

Wrapping up

At this time, accessibility isn’t only a nice-to-have — in lots of areas, it’s the legislation. However even when it weren’t, it’s nonetheless the precise factor to do. It doesn’t require a lot additional time, particularly if you begin with accessibility in thoughts, reuse accessible modules, and hold a easy fashion information. And the outcomes? Your emails develop into extra usable, inclusive, and appreciated. You shield your model, and also you win extra loyal prospects.

Begin designing totally accessible emails with Stripo



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