This Equipment assessment examines the platform’s capabilities after its rebrand from ConvertKit, addressing each creator wins and rising pains.
As an electronic mail marketer who’s examined Equipment towards opponents, I perceive what issues — deliverability, automation energy, and whether or not assist helps when issues break.
I’ll share Equipment’s strengths, just like the visible automation builder and built-in monetization instruments, plus the restrictions that push companies towards alternate options like Omnisend.
No sugarcoating the pricing considerations or lacking options, simply sensible insights that can assist you resolve which platform fits you greatest.
Be a part of me under for the whole breakdown of Equipment’s guarantees versus each day actuality.
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What’s Equipment (ConvertKit)?
Equipment is an electronic mail advertising platform for content material creators, together with bloggers, authors, YouTubers, course creators, and influencers who prioritize viewers relationships over company advertising.
Based by Nathan Barry in 2013, Equipment emerged from his frustration with current instruments that didn’t perceive how creators talk with their audiences.
The Equipment expertise is supposed to be easy, with its dashboard homepage strolling you thru all of the steps obligatory to start out sending emails:

With Equipment, you construct electronic mail lists with touchdown pages and types, ship broadcasts that seem like private emails, and create visible automation sequences with out coding.
When somebody downloads your free information, you may robotically ship your welcome collection, tag them based mostly on pursuits, and transfer them via customized content material paths.
You too can promote digital merchandise inside your emails, run paid newsletters, and supply subscriptions instantly inside Equipment without having further instruments. Add your course or e-book, set your worth, and Equipment handles checkout and supply.
The Creator Community helps you develop by recommending your content material to different creators’ audiences, although necessary suggestions on free plans imply your subscribers see promotions for different creators, too.
Equipment works greatest in the event you’re beginning, so when you’ve gotten a small subscriber checklist and wish welcome emails, not advanced enterprise workflows.
In case you’re monetizing your first product or constructing your preliminary viewers, Equipment’s simplicity helps. Want staff entry, superior analytics, or company options? You’ll outgrow it rapidly.
ConvertKit’s rebrand to “Equipment” in late 2024 added commerce options whereas positioning itself as an “email-first working system.” However the query stays — does this creator-friendly platform ship if you want dependable assist and constant efficiency?
A hands-on Equipment assessment of its options
I’ve signed up for and examined Equipment for actual to see if it’s nearly as good as creators say for electronic mail advertising. The quick model — it’s unbelievable for promoting digital merchandise and subscriptions, and its paid suggestion function gives one other income stream.
Nonetheless, in the event you promote bodily merchandise or require superior segmentation, it isn’t appropriate. I’ll undergo the whole lot you should know under in my ConvertKit assessment, beginning with the apparent:
How straightforward is Equipment to make use of?
Signup takes seconds — electronic mail, password, accomplished. No enterprise questionnaires or bank card necessities. The dashboard instantly walks you thru 5 setup steps:
- Add your electronic mail subscribers
- Customise your electronic mail templates
- Write your first broadcast electronic mail
- Ship your broadcast
- Create content material snippets
Every process has a transparent button and progress tracker. After finishing a step, you get a tick and might transfer on to the subsequent step:

In fact, it’s also possible to navigate the dashboard instantly with out taking any further steps. The highest navigation makes use of descriptive dropdown menus:

I discover the navigation intuitive, and I significantly like how every choice hundreds useful info to information my subsequent transfer, equivalent to on the Subscribers web page:

Equipment’s electronic mail builder is a spotlight, providing a number of templates and a list-based editor that permits you to transfer components round with up and down arrows:

Automations, a paid function, construct on that simplicity. Decide a template, transfer blocks round, and join actions with arrows. “It was easy to construct automation, electronic mail checklist, and lead technology,” notes Ifeoluwa O., a Senior Digital Strategist on G2.
The Visible Automations assist varied triggers, together with:
- Type submissions
- Tag additions/removals
- Purchases
- Customized discipline modifications
- Date-based triggers
- Subscriber occasions
Pre-built workflows for welcome collection, digital course supply, and product launches imply you’re not ranging from scratch.
However simplicity has limits. You’ll miss extra subtle ecommerce options commonplace in platforms like Omnisend. You possibly can construct workarounds with tags and customized fields, however that defeats the aim of “easy.”
G2 evaluations replicate this divide. Rookies love the preliminary expertise — “Straightforward to make use of with the perfect UI,” says Mohit V. However rising companies hit partitions quick.
A verified consumer in leisure warns, “I like how easy the system is, however that will also be a draw back in the event you plan to scale and get extra granular together with your knowledge.” One other notes the “studying curve” in the event you’re new to the platform.
I perceive their frustration, although my expertise differs. Equipment’s documentation and Creator College tutorials reply most questions earlier than they turn into issues. The assistance guides stroll you thru frequent workflows step-by-step.
Sure, you’ll hit limitations with superior options, however for core electronic mail advertising duties — constructing lists, sending broadcasts — Equipment delivers on its ease-of-use promise. You want lifelike expectations about what “easy” means.
How good is Equipment’s electronic mail automation?
I briefly touched on automations above, however in a nutshell, Equipment gives a number of pre-built automations that may develop, nurture, and promote to your subscribers. Minimal configuration is important after importing an automation into your account.
Equipment’s automation builder consists of over 25 pre-built templates protecting creator-specific eventualities — welcome sequences, product launches, paid publication setups, webinar funnels, and deserted cart restoration. Right here’s a screenshot of its automation library:

Templates like “Run a paid publication” or “Pitch your e book with a free chapter” present Equipment understands creator enterprise fashions.
The visible automation builder works as marketed, letting you drag entry factors (type submissions, tag additions, purchases), join actions (add to sequence, apply tag), and set circumstances to department subscriber paths.
Right here’s a screenshot of Equipment’s automation editor:

The e-mail template you may see is accessed by choosing the e-mail block within the automation editor. Right here’s one other picture exhibiting the workflow in motion:

I believe you’ll agree it’s a logical, well-designed editor. I like the way it shows all components in collection and makes use of color-coded icons, so it’s straightforward to seek out various things.
Selena S., a Advertising Specialist, says on G2: “Automations are straightforward to construct, and I like their direct assist. Objectives inside automations simplify the funnel.”
Creator-specific automations make Equipment stand out. As an example:
- Survey new subscribers about their pursuits, tag them accordingly, then ship customized content material paths
- Arrange evergreen newsletters the place every subscriber receives your greatest content material timed from their signup date, not your publish date
However limitations exist. Michał Okay., a small enterprise Founder, factors out a crucial flaw: “It’s onerous or unattainable to automize sending earlier newsletters to newly added individuals to the sequence.”
Moreover, lacking ecommerce triggers imply no browse abandonment, no win-back campaigns based mostly on buy recency, and no automated re-engagement for dormant consumers.
Whereas Equipment gives an deserted cart template, it requires handbook setup with built-in shops fairly than understanding of the field like Omnisend.
Total, I believe you’ll love Equipment’s automation in the event you’re promoting programs, working a paid publication, or constructing an viewers round content material. Nonetheless, you’ll outgrow it in the event you want buy habits segmentation, multichannel campaigns, or enterprise-level personalization.
What ecommerce options does Equipment supply?
Equipment’s commerce options allow you to promote digital merchandise instantly inside the platform — add your e-book, course, or templates, set a worth, and embed purchase buttons in emails.
Right here’s a screenshot exhibiting its product editor:

No third-party checkout required. Fee processing runs via Stripe with aggressive charges at 0.6% plus bank card costs.
You possibly can create one-time purchases, recurring subscriptions with a number of tiers, pay-what-you-want choices, or digital tip jars for fan assist.
Low cost codes assist generate gross sales, and buyer segmentation retains paid subscribers separate from free ones — no extra pitching to individuals who already purchased.
Setup takes minutes. Add product particulars, customise your gross sales web page to match your model, then embed buy buttons on emails, touchdown pages, or exterior web sites.
I like that I can mix commerce with electronic mail automation. I’m capable of tag purchasers robotically, set off post-purchase sequences, and ship digital downloads immediately. Plus, my funnels adapt based mostly on what subscribers purchase, and I can monitor the whole lot in a single dashboard.
Video coach Ed T. captures the expertise on the evaluations platform G2, “It’s the hottest electronic mail advertising program on the market! Not solely that, they provide one thing no different program gives, a means for creators to find others.”
Nonetheless, the restrictions are apparent when promoting bodily merchandise. Equipment handles digital merchandise solely — no bodily items, stock monitoring, or delivery choices. You’ll additionally miss amount reductions, product bundles, and one-click upsells that devoted ecommerce platforms present.
That simplicity works for creators with simple wants. In case you promote a mix of digital and bodily items, it’s best to look elsewhere.
How does Equipment deal with segmentation and viewers administration?
Equipment makes use of a single-list method the place all subscribers reside in a single database, organized with tags and segments fairly than separate lists.
You possibly can add contacts in 3 ways:
- One subscriber — Add a single subscriber with their electronic mail deal with
- Import CSV — Bulk import a number of subscribers with a CSV
- Different supplier — Auto-import emigrate from one other supplier
Whichever methodology you utilize, tags work as everlasting labels you manually or robotically apply to subscribers. Create tags like “Course Purchaser,” “Webinar Attendee,” or “VIP Buyer” to mark fastened traits. Tags stay on subscribers indefinitely until eliminated.
For instance, if I choose to add one subscriber, I get the choice to “Add to tags.”

After importing contacts, Equipment gives an analytics dashboard with metrics for web new, whole, engagement, deliverability, purchases, and unsubscribes:

It’s a nice dashboard with all metrics displayed in numbers and with a bar/chart graph. Nonetheless, it’s essential to know that the engagement and deliverability tabs are locked until you improve to a paid Professional plan. You’ll see this message on the free plan:

The phase builder turns into accessible after importing or including your contacts and could be discovered through the Subscribers web page beneath + Create a Section:

So, what are you able to do with segments after including them?
For starters, automations can set off when tags get utilized, conditional paths can examine for tag presence, and subscribers can select their tags with desire types.
Segments create dynamic teams based mostly on filter circumstances that robotically replace. Construct segments for “Subscribers who joined within the final 30 days” or “Anybody with the Piano College students OR Guitar College students tag.”
As subscribers meet or cease assembly your standards, they circulate out and in of segments robotically. You possibly can filter by tags, types, location, signup dates, buy historical past, or mix a number of circumstances.
“I like that the viewers can click on a hyperlink inside an electronic mail and be robotically segmented,” says a verified consumer through Capterra, “It’s also straightforward to create new broadcasts (emails), and ConvertKit lately added the flexibility to have saved model colours.”
I’ve discovered that Equipment’s single-list mannequin simplifies group in comparison with electronic mail advertising platforms with a number of lists. As an alternative of duplicating subscribers throughout completely different lists, you tag as soon as and phase infinitely.
As an example, need to electronic mail course consumers who haven’t bought teaching? Create a phase filtering for the Course Purchaser tag whereas excluding the Teaching Purchaser tag.
The visible phase builder handles fundamental AND/OR logic successfully. Inside a filter group, you select whether or not subscribers should match ALL circumstances or ANY situation. Add a number of filter teams for extra advanced logic — although you’ll hit limits in comparison with Omnisend.
Equipment’s method lacks predictive segmentation, engagement scoring, or multi-step behavioral circumstances, making it greatest for fundamental buyer administration.
What’s Equipment’s buyer assist like?
Equipment’s assist construction displays its pricing tiers:
- Free plan customers get electronic mail assist solely — submit a ticket and wait
- Creator plan clients obtain 24/7 electronic mail and chat assist, with AI agent responses immediately, and reside specialists accessible inside two hours
- Creator Professional clients get the identical AI immediate responses, however human specialists inside quarter-hour
The self-service sources impress greater than the human assist. Equipment’s Assist Heart organizes content material into clear classes — Getting Began, Develop, Ship, Automate — with over 300 articles.
The reside search works, surfacing related guides rapidly. Video tutorials like “Getting Began: Lunch & Study” present visible walkthroughs for duties:

I’ve discovered that Equipment’s documentation high quality exceeds many opponents. Articles embody screenshots, step-by-step directions, and reply the questions it claims to handle.
For instance, the “Switching to Equipment” part helps migrants from MailChimp, ActiveCampaign, and different platforms with platform guides.
However if you want human assist, experiences fluctuate wildly.
G2 reviewer Raghvendra R. says, “If you’re dealing with any problem to combine then there may be excellent buyer assist which may help.”
Conversely, a Capterra reviewer says, “That is the worst assist I’ve had. They’ve a chat and also you get switched from individual to individual over the course of a number of days.”
Nonetheless, one other Capterra reviewer says, “Sensible! I’d extremely advocate ConvertKit. Customer support is nice, they’re fast to answer and actually useful.”
In my expertise, the AI agent handles easy queries adequately however struggles with advanced points. You’ll get immediate responses about fundamental options or billing questions.
Technical issues, integration errors, or automation troubleshooting usually require escalation to human assist — the place the actual wait begins.
How dependable is Equipment’s electronic mail deliverability?
Equipment claims a 99.8% supply price and 40% common open price, and it publishes deliverability experiences — a transparency degree most opponents can’t match.
Final month alone, Equipment despatched over a billion messages, sustaining that supply price, suggesting constant efficiency at scale.
It makes use of shared IP fame administration, that means your emails are despatched alongside different creators fairly than spammers or bulk entrepreneurs, theoretically defending deliverability.
Dan Go, a Excessive Efficiency Coach, reported “my deliverability went up, and other people had been replying to my emails as a result of they had been attending to their inbox” after switching to Equipment.
A Verified Consumer in Arts and Crafts famous on G2, “They’ve good deliverability and are maintaining with the expertise over time.”
However questions stay about its precise inbox placement charges. Supply price means emails reached the receiving server — not essentially the inbox. Equipment doesn’t publish inbox placement statistics, focusing as an alternative on the much less significant supply metric.
I’ve discovered Equipment’s deliverability enough for fundamental creator wants. It gives devoted IPs for high-volume senders, however a devoted IP prices an eye-watering $250, and is important if you would like full management over your email-sending fame.
So, Equipment’s deliverability is unbelievable on paper and ought to be no drawback in your newsletters and content material updates, supplied these shared IPs proceed being respected.
Does the Equipment electronic mail designer ship?
Equipment’s electronic mail designer prioritizes minimalism over flexibility. The visible editor permits you to drag format blocks, customise fonts and colours, and save templates — no HTML required until you need it.
Right here’s the way it appears to be like with a inventory template:

Start line templates present construction whereas traditional templates supply extra management. All the pieces stays responsive by default.
The editor handles creator fundamentals properly. Insert photos with textual content wrap, add signatures with social hyperlinks, and embed tweets instantly.
However simplicity turns into a limitation for superior wants. The visible editor locks you out of HTML entry solely. Need to tweak one thing past the supplied choices? You’ll want to start out over with an HTML template, dropping the visible modifying advantages.
Traditional templates enable some HTML modifications however limit the place you may add content material — solely above or under the default content material space.
I’ve discovered the template library useful however restricted. Pre-built choices cowl newsletters, welcome emails, and fundamental promotions. Lacking are subtle layouts for product showcases, multi-column designs, or interactive components past countdown timers.
A Capterra reviewer echoes my sentiments, “The UX could be irritating. The e-mail template builder is fairly clunky, e.g., generally tremendous onerous to pick out the factor you want.”
The editor’s power is its content-first design. Paste markdown textual content, use personalization tags, and modify content material based mostly on subscriber segments.
For creators who prioritize phrases over visuals, Equipment delivers. For manufacturers needing pixel-perfect management or superior design capabilities, you’ll hit partitions. It’s greatest for writers who occur to want electronic mail, not entrepreneurs who occur to write down.
What publication templates can be found in Equipment?
Equipment gives 15 pre-built electronic mail templates and one text-only template in its free plan. Right here’s a screenshot of Equipment’s broadcast dashboard, exhibiting a number of publication templates:

Any templates that you simply edit persist with the highest of the broadcasts web page, like this:

I recognize how Equipment teams my templates on the high of the web page, and in addition how choosing any template immediately hundreds the editor with no fuss.
Right here’s a template instance:

Nonetheless, the standard of the templates is mediocre as a result of the inventory photos and colours lack persona, and the fonts aren’t significantly trendy.
In fact, it’s straightforward sufficient to vary these components inside the electronic mail editor, and to be frank, all the usual choices look skilled, albeit a bit boring.
The identical modifying capabilities apply for electronic mail templates inside automations, fairly than broadcasts — templates inside automations are the identical as broadcast ones, equivalent to this one for the “Run a paid publication” circulate:

Total, the variety of electronic mail templates in Equipment is considerably lower than you get with Omnisend, which has 250+ templates. Moreover, Omnisend’s templates look nicer, have a drag-and-drop interface, and embody extra gadgets you may add for personalisation.
Capterra reviewer Jaqueline sums it up, “For the worth, I believe it lacks in design and it doesn’t supply an enormous template library.” I fully agree.
How does Equipment deal with personalization?
Equipment makes use of Liquid templating for fundamental personalization.
Drop in {{ subscriber.first_name }} anyplace you need names to look. Pull electronic mail addresses with {{ subscriber.email_address }} or reference customized fields like images expertise or buy dates. For instance, I’ve added {{ subscriber.first_name }} to the primary line on this electronic mail:

The @ image opens a menu of frequent tags in the event you neglect the syntax, offering a dropdown that permits you to seek for personalization choices:

Lacking knowledge creates issues with out fallbacks. Add | strip | default: “buddy” to any discipline, and Equipment shows your chosen textual content when subscriber knowledge doesn’t exist.
You possibly can take a look at the whole lot by previewing as completely different subscribers — for instance, see what Sarah sees versus what nameless signups obtain.
I’ve discovered the system handles creator fundamentals properly — personalizing welcome emails, referencing subscriber pursuits via customized fields, or mentioning which creator referred them.
However you’ll miss superior options commonplace elsewhere, together with dynamic product suggestions based mostly on looking historical past (excellent for cross-selling) and behavioral triggers that adapt content material to engagement patterns.
Platforms like Omnisend supply these capabilities, whereas Equipment requires handbook workarounds or can’t obtain them.
For fundamental “Hello [Name]” personalization, Equipment works effective. For classy behavioral concentrating on, look elsewhere to a extra superior electronic mail platform.
Are Equipment’s types and touchdown pages sufficient?
Equipment’s touchdown pages and types are skilled and well-designed. Each codecs have a number of high-quality templates and an easy-to-use editor.
Let’s begin with the types — these embody inline, modal, slide-in, and sticky bar codecs, every with a separate template library. Right here’s the inline type library:

Clicking any template takes you to the shape modifying instrument:

The shape modifying instrument makes use of the identical list-based editor as for emails, letting you progress components round with up and down arrows. It isn’t as intuitive as a drag-and-drop editor, nevertheless it’s useful and complemented by a logical settings sidebar.
It’s an identical story for the touchdown pages, which have a singular template library with a number of choices for occasions, newsletters, podcasts, webinars, and extra:

Every template consists of cell optimization, customized discipline assortment past simply electronic mail addresses, and built-in thank-you pages. You possibly can A/B take a look at completely different headlines with a paid plan, add countdown timers for urgency, or embed movies.
This template is one among my favorites:

Integration choices cowl most wants. JavaScript embeds work on any web site, WordPress customers get devoted shortcodes, and direct share hyperlinks allow you to promote types anyplace — no web site required in the event you don’t have one.
One other function I like is third-party analytics integration, which is extremely straightforward to make use of because of its availability inside the touchdown web page editor (I’ll contact on analytics extra within the subsequent part):

Total, Equipment’s types and touchdown pages are one among its greatest options. Nonetheless, there are limitations to think about earlier than signing up, equivalent to no exit-intent popups to catch abandoning guests, and no multi-step types for progressive profiling.
You possibly can’t goal based mostly on scroll depth, time on web page, or referral source, with platforms like OptinMonster and even Omnisend’s built-in types providing these development accelerators as commonplace (they usually may enable you develop your checklist considerably extra).
How sturdy are Equipment’s reporting and analytics?
Equipment doesn’t have an analytics hub in its backend. As an alternative, it gives a number of analytics touchpoints within the dashboard that present subscribers, open charges, click on charges, and unsubscribers.
These touchpoints embody Sequences:

And Broadcasts:

From the Broadcasts dashboard, you may click on any Broadcast’s topic line to see who it was despatched to, who opened it, and who clicked.
As you may see, the info in these examples is nil as a result of I haven’t despatched them but — the purpose is that after I do, I can see their metrics with none fuss.
Moreover, the Subscribers web page will get analytics:

I discussed this earlier than within the segmentation part, however these tabs on the high allow you to cycle via engagement, purchases, and different metrics.
Right here’s a screenshot of an account with extra subscribers:

The bar chart and line graph are extremely useful in visualizing new subscribers. Plus, whole subscribers and different metrics get the identical graphs.
Maybe extra necessary for you as a creator is Equipment’s transaction experiences, which monitor product gross sales, low cost utilization, and income in a easy desk view:

You possibly can export knowledge out of your Merchandise experiences, together with all buyer particulars, gross/web income, and subscriber standing — fundamental metrics with out deeper analytics like buyer lifetime worth or buy patterns.
My expertise is that Equipment’s analytics is surface-level — open charges, click on monitoring, and fundamental income experiences scattered throughout completely different screens. No cohort evaluation or predictive metrics. Sufficient for rookies, inadequate for data-driven development.
Are Equipment’s integrations sturdy sufficient?
Equipment’s commonplace ecommerce integrations embody Shopify, WooCommerce, Stripe, Squarespace Commerce, and Gumroad, which join through the Equipment backend to entry details about product purchases inside your Equipment account.
I’ve discovered the protection restricted for severe ecommerce, with no native BigCommerce, no Etsy, no Sq. connections. The Equipment App Retailer exhibits simply 48 whole apps — closely weighted towards creator instruments fairly than retail platforms:

Creator-focused platforms dominate the mixing checklist. Teachable and Thinkific for programs. Podia for digital downloads and memberships. Patreon for recurring assist. These align with Equipment’s viewers however go away conventional ecommerce retailers trying to find alternate options.
I’ve discovered that the app ecosystem makes an attempt to fill gaps. As an example:
- Broadcast Increase provides “data-driven insights” for electronic mail administration
- OptinMonster gives “extra type templates to develop your checklist”
However these third-party options imply further prices and complexity for options that different platforms embody natively. Zapier stays the fallback for unsupported connections. Whereas useful, it provides one other potential month-to-month price and potential failure level to your tech stack.
Easy duties like syncing buyer knowledge from unsupported platforms can turn into multi-step workflows requiring technical data.
Some reviewers have identified its limitations, with Soma on Capterra saying it has “Restricted integrations with different apps and purchasing carts.” Others discover the integrations acceptable, particularly WordPress and HubSpot clients.
So, what’s my take? Equipment connects with main creator platforms adequately — Shopify, Gumroad for digital downloads, and Stripe for funds. However it lacks integrations for stock sync and multichannel promoting. The combination library is for creators first, retailers second.
Can you actually make cash with Equipment?
Equipment gives two main income streams:
- Promoting digital merchandise instantly
- Incomes via paid suggestions
Each work, however with caveats that decide profitability.
For digital merchandise, Equipment’s commerce options allow you to promote ebooks, programs, and paid newsletters with simply 0.6% plus bank card charges — aggressive pricing for easy transactions.
Arrange takes minutes. You add your digital product, customise the gross sales web page, and embed purchase buttons in emails and touchdown pages. The tight integration means automated supply and subscriber segmentation that can assist you goal individuals with gives.
Paid suggestions current a unique income alternative, letting you earn $2–$20 per subscriber when your viewers indicators up for newsletters you advocate.
To make use of paid suggestions, you should be part of Equipment’s Creator Community and create a SparkLoop account. The SparkLoop integration powers Equipment’s paid suggestions system.
SparkLoop, which Equipment acquired, handles {the marketplace} infrastructure the place creators pay one another for publication suggestions. Right here’s the way it works:
- Join your SparkLoop account to Equipment
- Get pre-approved inside 24 hours
- Browse 100+ newsletters prepared to pay for suggestions
Your incomes potential is determined by checklist development price and viewers sort — B2B audiences command greater charges than basic client newsletters.
In my expertise, the revenue potential is excessive however requires scale with each strategies. With paid suggestions, you want constant checklist development since earnings come from new subscribers seeing your suggestions.
For instance, an inventory including 100 subscribers month-to-month would possibly earn $200–$2,000, relying on conversion charges and payout quantities. Not life-changing cash until you’re rising quickly.
Equipment gives a calculator in its backend to see potential month-to-month income from paid suggestions — the instance under exhibits $596.90 from 1,000 subscribers with a 13% common conversion price and three suggestions:

The underside line is that sure, you may make cash with Equipment. Digital product gross sales work properly for creators with an viewers, and paid suggestions work properly you probably have an in depth contact checklist (maybe out of your weblog or podcast).
Nonetheless, paid suggestions are usually meant to supply supplemental revenue, not change your main income streams until you’re including hundreds of subscribers month-to-month.
Equipment pricing (2025): Is the fee price it?
From my Equipment free plan assessment, it helps as much as 10,000 subscribers with limitless electronic mail broadcasts — unmatched generosity in electronic mail advertising. You get touchdown pages, types, and fundamental automation at zero value.
The catch? A obligatory “Free Suggestions” function that promotes different Equipment creators to your viewers, probably diluting your model.
Paid plans begin at $29/month for Creator (as much as 1,000 subscribers), leaping to $59/month for Creator Professional on the similar subscriber depend.
Each plans embody limitless automations, sequences, and take away Equipment branding. Creator Professional provides superior A/B testing, Fb audiences, and deliverability reporting — options most platforms (equivalent to Omnisend) embody at decrease tiers.
Right here’s a screenshot exhibiting Equipment’s newest plans:

Worth for cash
I believe Equipment’s pricing is steep in comparison with alternate options if you scale for the options you get. At 5,000 subscribers, you’ll pay $79/month for Creator or $111/month for Creator Professional.
For context, MailerLite costs $39/month for related options in its Rising Marketing strategy. Omnisend is $88/month for a similar checklist measurement, however gives entry to all commonplace options, so it gives extra in your cash.
The worth proposition is determined by your enterprise mannequin. In case you’re promoting digital merchandise or working paid newsletters, Equipment’s commerce options justify the premium. The visible automation editor and creator-focused templates save vital setup time.
Nonetheless, Equipment’s beneficiant free tier creates a double-edged sword. Whereas attracting rookies, it probably floods the platform with low-quality senders, affecting general deliverability — a priority if you’re paying premium costs.
What do different clients take into consideration Equipment’s pricing?
Most clients assume Equipment’s pricing is honest, however there are a number of complaints from individuals who really feel as if it lacks options for the worth.
Listed here are a number of evaluations from G2 and Capterra:
Constructive experiences:
- “Convertkit makes creating electronic mail fairly straightforward, in addition they have unbelievable customer support. The value is true. We are able to create, not fundamental, however not sophisticated, automation.” — G2 reviewer
- “For the worth I believe it lacks in design and it doesn’t supply an enormous template library” — Capterra reviewer
Widespread complaints:
- “The price. I don’t use the entire options however I really feel like I’m paying for all of them” — G2 reviewer
- “For the the worth I believe it lacks in design and it doesn’t supply an enormous template library” — Capterra reviewer
My suggestion
In case you’re a creator simply beginning, the free plan is price testing regardless of its limitations. For rising lists, price range accordingly — Equipment’s Creator plan is an funding, so make sure you’re utilizing its distinctive options like paid suggestions to justify ROI.
In any other case, you is likely to be paying a premium when opponents supply related performance (and in some circumstances superior options) at decrease costs.
Equipment vs. Omnisend: Characteristic-by-feature comparability
Equipment fits you greatest in the event you’re a creator monetizing digital content material and subscriptions. Omnisend wins for ecommerce, omnichannel advertising, and automating your buyer journey.
Each Omnisend plan consists of commonplace advertising options — electronic mail campaigns, automations, segmentation, and types work identically whether or not you pay $16 or $59.
The Professional plan provides superior capabilities, together with detailed income attribution experiences, customized product suggestions powered by buy knowledge, and bonus SMS credit equal to the worth of your month-to-month plan.
Right here’s a comparability desk exhibiting how every instrument handles completely different options:
Characteristic | Equipment | Omnisend |
---|---|---|
Pricing | Free as much as 10,000 subscribers, then paid plans begin from $29/month | Free as much as 250 contacts, then paid plans begin from $16/month |
Automation | Visible builder, creator templates, fundamental triggers | Superior ecommerce flows, behavioral triggers, A/B splits |
Design flexibility | Minimal templates, locked visible editor | 250+ templates, full HTML entry, drag-and-drop |
Channels | E-mail solely | E-mail, SMS, push notifications, Fb audiences |
Segmentation | Tags and fundamental segments | Superior behavioral, predictive, real-time segments |
Help | E-mail solely (free), chat with delays (paid) | 24/7 reside chat and electronic mail on all plans, together with the Free plan |
Ease of use | Easier for rookies | Extra options however intuitive interface |
Monetization | Constructed-in digital merchandise, paid newsletters | Ecommerce-focused with product suggestions |
In fact, there are different Equipment alternate options to think about. These embody:
Other than Omnisend, GetResponse is the perfect Equipment various as its Creator plan consists of paid publication subscriptions, a course creator, and a cell app for college students.
Closing verdict: Which instrument is best for you?
Equipment delivers what it guarantees — easy electronic mail advertising for creators constructing communities. Its visible automation builder works fantastically, built-in monetization instruments remove third-party hassles, and the Creator Community gives real worth for viewers development.
However those self same simplicities may turn into constraints as your enterprise evolves past fundamental newsletters and paid subscriptions.
Equipment fits you if
You’re a solo creator, blogger, or coach centered on content material over commerce. You need to promote digital merchandise or run paid newsletters with out technical complexity.
Take into account Omnisend when
You promote bodily merchandise, want deserted cart restoration, or need SMS and push notifications built-in seamlessly. Even in the event you’re small now and planning to scale later, it’s best to contemplate beginning right here — why migrate later when Omnisend grows with you?
My sincere tackle Equipment
I like Equipment’s publication focus, Creator Community, and the flexibility to earn through my digital merchandise and paid suggestions. Its interface, templates, and automations have zero overwhelm.
However as soon as I wanted ecommerce options and multichannel campaigns (equivalent to reaching my subscribers with electronic mail and SMS), the restrictions turned dealbreakers. Switching to Omnisend revealed capabilities I didn’t know I wanted — and my income adopted.
The sensible transfer? Check each platforms. Equipment gives 10,000 free subscribers, and Omnisend gives full options for 250 contacts. See which interface clicks, which automations make sense, and which combine greatest together with your current retailer and apps.
I hope my Equipment assessment helps you make the perfect choice.
Promote bodily merchandise or require omnichannel advertising? Omnisend is the clear winner versus Equipment
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FAQs
What’s Equipment used for? Put merely, Equipment combines electronic mail advertising with creator monetization. Construct your checklist, design automations, then promote programs or paid newsletters on to subscribers. No coding, no sophisticated setups — simply instruments that flip your viewers into revenue with out the technical complications.
Equipment begins free for as much as 10,000 subscribers with fundamental options. Paid plans start at $29/month for 1,000 subscribers (Creator plan) or $59/month (Creator Professional). Costs improve together with your checklist measurement — anticipate $79/month at 5,000 subscribers.
Sure, Equipment gives a beneficiant free plan supporting as much as 10,000 subscribers with limitless broadcasts. The catch: necessary “Free Suggestions” promote different creators to your viewers. You additionally miss key options like a number of automation sequences and Equipment branding elimination till you improve.
Equipment’s deliverability is questionable. Its beneficiant free tier attracts low-quality senders who probably harm the platform’s fame with electronic mail suppliers. With out revealed deliverability charges or devoted IP choices, you’re playing with inbox placement.