There are tons of complaints within the Google Enterprise Profile Assist Boards a couple of bug throughout the setup means of a Google Enterprise Profile. While you get to the display screen about including your cellphone quantity and web site deal with, the following button will not take you to the following display screen – it simply will not allow you to go to the following step.
There are simply too many threads to hyperlink to, however all of them have the identical grievance. They can’t end establishing their new Google Enterprise Profile itemizing they usually all get caught on the identical display screen, this display screen:
The identical problem is on cellular:
I took these screenshots from the grievance threads within the boards and there are simply too many to hyperlink to, so I solely linked to some within the Google Enterprise Profile Assist Boards.
Google product professional, Vinay Toshniwal, wrote:
I’ve come throughout a number of posts about customers going through points when making a Google Enterprise Profile—particularly the place the “Subsequent” button turns into unresponsive after getting into the cellphone quantity and web site particulars.
Please notice that I’ve already escalated this problem to the Google group. I’ll share any updates right here as quickly as I obtain extra info.
He additionally posted on X concerning the problem:
Concern with “Subsequent” Button Whereas Creating Google Enterprise Profile (Cellphone Quantity & Web site Part)
I’ve acquired a number of stories from customers going through a difficulty whereas making a Google Enterprise Profile—particularly on the stage the place they enter the cellphone quantity and web site. The “Subsequent”…
— Vinay Toshniwal (@ivinaytoshniwal) March 25, 2025
He additionally posted about a difficulty with cellphone numbers disappearing from Google Enterprise Profiles – sure there are complaints about this within the boards too. I ponder if the 2 are associated indirectly?
We’re seeing a world problem the place cellphone numbers are unexpectedly disappearing from Google Enterprise Profiles.
We now have reported this to Google, they usually’re actively investigating the state of affairs. Keep tuned for updates.#GoogleBusinessProfile #GoogleMaps #PhoneNumberIssue #GBPIssue pic.twitter.com/pDGqPIqtcp
— Vinay Toshniwal (@ivinaytoshniwal) March 25, 2025
Discussion board dialogue at Google Enterprise Profile Assist Boards.