13 Greatest WordPress Stay Chat Plugins for 2025 (Execs And …

Are you in search of one of the best WordPress stay chat plugins in the marketplace?

Do you want assist deciding which stay chat performance finest meets your small business wants? Look no additional!

This text shares the professionals and cons of one of the best WordPress chat plugins and software program.

Greatest WordPress Stay Chat Plugins at a Look

Plugin	Greatest For	Chatbots / AI	Beginning Value
LiveChat	Gross sales + ecommerce	❌	$20/mo
HubSpot	CRM integration	✅	Free
Tidio	AI-powered automation	✅ (Lyro)	Free–$29/mo
Olark	Actual-time customer monitoring	✅	$29/mo
Intercom	Scalable help & engagement	✅	$39/mo
Chaport	Multi-channel with Zapier	✅	$29–$99/mo
Smartsupp	Conversion monitoring	✅	$19.50–$48/mo
Zendesk	Cross-platform customer support	✅	$55–$115/mo
Freshchat	Reasonably priced for big groups	✅	$19–$79/mo
SnapEngage	HIPAA-compliant industries	✅	$29–$49/mo
LivePerson	Enterprise AI conversations	✅	Quote solely
Pure Chat	File switch and analytics	❌	$39–$79/mo
OptinMonster	Chat-triggered opt-ins	❌	Add-on solely

Our Picks for the Greatest Stay Chat Plugin for WordPress

Let’s dive into our checklist of one of the best stay chat plugin for WordPress to seek out that out.

1. LiveChat

LiveChat is one of the best WordPress chat plugin to shut gross sales and enhance buyer satisfaction.

This chat service integrates with over 200 merchandise. These consists of WhatsApp, Shopify, Zendesk, HubSpot CRM, and MailChimp.

This stay chat software program lets your group speak to clients from virtually any gadget. Plus, LiveChat is lightning-fast.

LiveChat Execs

• Sneak peeks of messages
• Canned responses for FAQs
• Custom-made chat widgets
• Intensive safety
• A number of messaging channels
• Chat historical past and transcripts
• Contact kind for offline messages
• Accomplice with the most important ecommerce platforms, together with BigCommerce, WooCommerce, and Ecwid Ecommerce Buying Cart
• A number of chat window function for buyer help
• Permits a number of chat periods

LiveChat Cons

• Chat could finish in the event you open one other window
• Shoppers could not obtain chat notifications

Pricing

$20-$59 per thirty days

Get began with LiveChat right this moment!

Associated Useful resourceHow do I add LiveChat to my WordPress website?

2. HubSpot

HubSpot provides stay chat and chatbots to make your customer support reps’ jobs simpler. The free WordPress chat plugin shops an entire chat historical past. Your group members may depart notes.

With HubSpot, you may chat with guests in real-time. Plus, you may present off-hours assist by means of HubSpot’s 24/7 chatbots. Bots can qualify leads, reply questions, and e-book conferences.

Bots may let clients ship questions as emails for follow-up when the workplace is open.

HubSpot Execs

• A part of a complete CRM
• Reply to messages from HubSpot’s common inbox
• Personalised designs
• Goal chats primarily based on customer habits
• Lots of of integrations
• AI Chatbot Builder

Hubspot Cons

• Restricted performance for bots on the free HubSpot tier

Pricing

Free plan out there. Paid plans vary from $15 per thirty days per person to $4,000  month for Enterprise clients.

Get began with HubSpot right this moment!

3. Brevo (previously Sendinblue)

Brevo is well-known for its electronic mail advertising and marketing instruments, and the corporate additionally provides a Conversations Platform that features stay chat and chatbot performance.

You additionally get a common inbox to handle all conversions in a single place, in addition to the power to let clients simply e-book conferences, make and obtain cellphone calls, and set off tailor-made automated messages.

Brevo Execs

• Quick set up
• Electronic mail advertising and marketing and SMS integration
• Workflow group
• Wonderful selection for present customers of Brevo’s electronic mail advertising and marketing platform

Brevo Cons

• Not as feature-rich as different standalone stay chat plugins

Pricing

Free-$15 per thirty days

Get began with Brevo right this moment!

4. Olark

With Olark, you may provide your purchasers stay chat, a chatbot known as CoPilot, or each. Olark customizes CoPilot to your workflow wants. Even with no help agent, you may qualify leads.

Olark stay chat integrates with Salesforce, Zendesk, HubSpot, and extra. Apps hook up with Olark stay chat from iOS or Android gadgets.

This WordPress stay chat plugin permits you to observe guests so you may attain out as wanted. You too can get real-time studies on quantity, agent actions, and rankings.

Olark Execs

• Simple to make use of
• ADA accessibility
• Proactive chat function
• Actual-time reporting
• No contracts

Olark Cons

• Brokers must kind in some instructions
• May be glitchy

Pricing

Begins at $29 a month (get a less expensive fee by paying yearly or biennially)

Get began with Olark right this moment!

5. Zendesk Chat

Zendesk Chat is one other stay chat WordPress plugin helps you to speak with clients throughout varied channels. They don’t must repeat their tales.

It additionally has group messaging so customers who’ve difficult points can speak to a number of specialists.

Proactive messaging is offered, too. For example, you may let clients know when a supply is on its approach.

Lastly, if you need superior analytics, Zendesk Chat has you lined.

Zendesk Execs

• Personalize chat with every buyer
• Prospects can do most work themselves
• Customizable bot
• Proactive communication
• Group messaging
• AI brokers

Zendesk Cons

• Admin load time generally is a bit sluggish
• A number of chat home windows could be difficult to steadiness

Pricing

$55-$115 a month

Get began with Zendesk right this moment!

6. Chaport

Chaport is a useful stay chat WordPress plugin. It lets clients contact you thru your web site, Fb, or different messengers. Your brokers can reply by means of Chaport, quite than a number of particular person platforms.

This WordPress help chat encourages buyer independence. You possibly can program your bot to reply questions and counsel articles. Connecting to a stay agent is a final resort.

Chaport integrates with over 2,000 apps utilizing Zapier or any app utilizing API.

Chaport Execs

• Free stay chat plan out there (1 operator)
• GDPR compliance
• SSL
• Operator photographs
• Electronic mail chat transcripts
• On-demand studies displaying engagement charges, response time, and extra

Chaport Cons

• Restricted options on the lower-cost choices

Pricing

Free plan out there. Paid plans are $29-$99 a month.

Get began with Chaport right this moment!

7. SnapEngage

SnapEngage is an omnichannel resolution stay chat for WordPress. It helps clients throughout channels like Fb, SMS, Twitter, WeChat, and extra.

The out-of-the-box capabilities work for a lot of. However you may customise SnapEngage as a lot as you’d like. It synchronizes along with your present contacts, leads, and assist desk.

SnapEngage has typical privateness options and complies with HIPAA. Along with their Messaging & Stay Chat plan, in addition they provide Full Assist and Success plans, so that you add extra instruments as your small business grows.

SnapEngage Execs

• Buyer critiques
• Technical help
• Multi-channel stay chat resolution
• Proactive engagement utilizing guidelines and triggers
• Affords varied bots, together with Information-Seize and Reply

SnapEngage Cons

Pricing

$29-$49 a month

Get began with SnapEngage right this moment!

8. Intercom

Intercom Wordpress help chat plugin is for onboarding, lead technology, advertising and marketing automation, and engagement.

This AI-powered customer support platform integrates with CRM plugins, electronic mail advertising and marketing providers, and extra. Plus, Intercom has automated stay chat widgets.

This system can onboard clients, ship bulletins, and re-engage clients.

Fearful about person help when brokers aren’t out there? Intercom has chatbots.

Intercom Execs

• Personalize buyer interactions utilizing knowledge
• Integrates with over 300 apps
• Automated workflows
• Central location for buyer interactions

Intercom Cons

• Filters generally is a bit complicated
• Thought of a bit costly

Pricing

$39-$139

Get began with Intercom right this moment!

9. Freshchat from Freshworks

Over 50,000 companies use Freshchat for Wordpress help chat. Freshchat is a multi-channel stay chat device by Freshworks (previously often known as Freshdesk).

All messages go to 1 inbox, irrespective of the place they arrive from.

Prospects start by talking with chatbots. This frees up brokers for extra vital points. And, in contrast to most different choices, bots can converse many languages!

Freshchat Execs

• Dozens of integrations with all kinds of channels
• Useful weblog, academy, and movies
• Proactive communication primarily based on buyer habits
• Cheaper than most, together with a free choice for as much as 100 brokers
• Multilingual bots
• Simply combine with different Freshworks merchandise

Freshchat Cons

Pricing

Free plan out there. Paid plans are $19-$79 a month.

Get began with Freshchat Messaging right this moment!

10. LivePerson

LivePerson doubles effectivity, 10x extra conversions, and a 20% satisfaction increase. This WordPress stay chat plugin has additionally been round since 1995.

Their chatbots have reasonable, personalised conversations. They name their chatbots “Conversational AI” as a result of they’re so human-like.

Conversational AI histories will help brokers perceive clients’ wants and present moods.

LivePerson has proactive messaging in your clients’ most popular techniques, together with SMS.

LivePerson Execs

• Conversational AI appears human
• Supplies providers to tons of industries, from automotive to monetary providers to retail
• AI understands many typos clients could make
• GDPR compliant
• Clear safety insurance policies

LivePerson Cons

• You possibly can’t see costs with out contacting them or signing up
• Earlier conversations could be onerous to comply with

Pricing

Should request a quote

Get began with LivePerson right this moment!

11. Smartsupp

Smartsupp says they increase conversion fee by virtually 40%, save at the very least 1 hour per day, and velocity up purchases by 2x.

This WordPress stay chat plugin takes 2 minutes to arrange and has over 100,000 energetic clients.

The important thing function Smartsupp provides is “the in-store purchasing expertise on-line.” They personalize conversations, even on chatbots.

This WordPress assist chat plugin provides paid-level video recordings, stats, and routing. The paid ranges work in a number of languages.

Smartsupp Execs

• Pricing is decrease than many different choices, together with a 1-agent free choice
• Monitor and document person periods
• Block guests sending spam
• GDPR compliant
• Localized language in 29 international locations
• Actual-time customer monitoring

Smartsupp Cons

• The free plan may be very restricted
• Primarily based in Europe, so many integrations are uncommon in America
• Some battle with app notifications

Pricing

Free plan out there. Paid plans are $19.50-$48 a month.

Get began with Smartsupp right this moment!

12. Pure Chat

Not like many Wordpress assist chat, Pure Chat permits file switch with out electronic mail.

Pure Chat has an set up information that features suggestions and tips for utilizing this system.

You possibly can view a buyer’s historical past and analytics earlier than speaking to them. This lets brokers know who they’re speaking to. This WordPress stay chat plugin integrates with many purposes.

That quantity expands to over 1,000 whenever you combine with Zapier.

Pure Chat Execs

• Actual-time analytics
• Rule-based alerts
• File switch
• Limitless chats at each ranges
• Complete statistics
• Cellular app

Cons Pure Chat

• Can’t take away Pure Chat branding at decrease tier
• Logging out doesn’t at all times make you unavailable for chats, so you could miss issues

Pricing

$39-$79 a month

Get began with Pure Chat right this moment!

13. OptinMonster

OptinMonster is a premium WordPress plugin for conversion optimization.

You possibly can create chatbox varieties with a visible drag-and-drop builder. Plus, including OptinMonster to your WordPress website is fast and simple.

With OptinMonster, you may select from a big selection of stay chat varieties and templates:

Then, you may drag and drop a stay chat block onto your kind:

When your website customer clicks the hyperlink, they begin a stay chat.

Certainly one of OptinMonster’s finest options is its show settings. You possibly can select whether or not to point out the chat choice primarily based on person habits.

OptinMonster additionally permits you to create a floating stay chat opt-in.

OptinMonster Execs

• Simple to make use of
• Noticeable however unobtrusive pop-ups
• Simple integration



Signal Up For OptinMonster Right this moment!

Disclaimer: We may have added different WordPress stay chat plugins like Tidio, Formilla, WP Stay Chat, Jivochat, and Tawk.to to this checklist. Nonetheless, we selected to checklist solely the highest WordPress stay chat plugins to keep away from overwhelming you with choices.

Which WordPress Stay Chat Plugin Ought to You Select?

After going by means of that checklist, you could be questioning which stay chat plugin is one of the best.

Nicely, there’s no single proper reply for everybody. All these help and chat plugins are wonderful and have their strengths. One of the best stay chat plugin for WordPress is the one that matches your small business wants.

Having mentioned that, we advocate the next:

Find out how to Use a Stay Chat Plugin for WordPress

After getting a stay chat plugin, you may join with clients to drive conversions.

Listed below are among the finest methods to make use of a stay chat plugin for WordPress websites.

1. WordPress Chat Plugins Can Enhance UX

Stay chats are an effective way to clarify your services or products. You possibly can have a stay chat popup on the pricing/product web page saying, “Acquired Questions? I’m right here to assist!”

You too can use this channel to troubleshoot issues.

2. WordPress Stay Chat Can Improve Conversions

Stay chats can inform customers to take a look at options, launches, and different data.

You too can goal present clients and pitch upgrades to their present plans. Take a look at these 15 upselling suggestions and examples for extra concepts.

3. Stay Chat Plugins Can Drive Gross sales

Stay chat groups work like gross sales employees in brick-and-mortar shops. They’ll reply questions and direct clients to merchandise.

Utilizing stay chat can scale back abandonment and increase gross sales.

What Comes After WordPress Stay Chat Plugin?

This text lined the professionals and cons of the 13 finest WordPress stay chat plugins and shared tips about selecting the best plugin in your web site.

Subsequent, try these different instruments and methods that may assist develop your web site and enterprise:

Prepared to make use of a stay chat kind to spice up conversions? Get began with OptinMonster right this moment.